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Refund & Return Policy

Refund & Return Policy

Last Updated: 15/10/2025

At Sanjog Bliss, every outfit is crafted with precision, love, and attention to detail. We value your trust and strive to deliver high-quality wedding garments and designer collections that meet your expectations.
This Refund Policy explains our terms for returns, refunds, and exchanges.

1. General Policy

All our garments are custom-made and designed to order. Because of the personalized nature of our products, we do not offer refunds or returns once an order has been confirmed and processed, except in the cases mentioned below.

2. Eligibility for Return or Exchange

We accept returns or exchanges only if:

To be eligible:

3. Non-Returnable / Non-Refundable Items

Due to hygiene, personalization, and design customization, the following items are not eligible for return or refund:

4. Process for Returns

If your product qualifies for return or exchange:

Please note: Return shipping costs are the responsibility of the customer unless the mistake was on our part.

5. Refunds (If Applicable)

After receiving and inspecting the returned item, we will notify you about the status of your refund.

If your return does not meet the conditions mentioned, Sanjog Bliss reserves the right to deny the refund.

6. Late or Missing Refunds

If you haven’t received your refund after the approval period:

If the issue persists, please contact us at [insert official email] for assistance.

7. Cancellations

Orders can be cancelled within 24 hours of placing the order, provided the production has not started.
After that, cancellation or modification requests cannot be accepted as the garments enter the custom tailoring phase.

8. Contact Us

For return, exchange, or refund inquiries, please reach out to our support team:

📍 Sanjog Bliss
Email: [insert official email address]
Phone: [insert contact number]
Website: www.sanjogbliss.com

9. Policy Updates

Sanjog Bliss reserves the right to modify this Refund Policy at any time. Changes will be reflected on this page with an updated date. Customers are encouraged to review the policy periodically.